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(Question) How do I get a quote or make a booking?
(Answer) Getting a quote or making a booking request couldn't be easier. Merely complete our contact form or e-mail us. alan@airport-taxis-leicester.co.uk or book by phone. + 44 (0) 1509 814053~ Mobile 07941 985 293 Connect Cars will then give either a speedy quote or confirm all booking and travel details.
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(Question) How do I cancel a booking?
(Answer) Please contact our office as soon as possible. 01509 814053
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(Question) How do I meet my Driver at the Airport?
(Answer) Our driver will meet you at the customs exit inside your arrival terminal. He ~ She will be holding a distinctive, visible, notice board clearly displaying the booking contact name. You will then be escorted to a conveniently parked vehicle and driven to your destination. Whilst travelling always keep our office telephone number to hand. Airports can be very busy, confusing places at times. In the event that any difficulty is experienced meeting with your driver, please call our office telephone number. This will ensure any such problem can be immediately resolved. Call 07941 985 293.
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(Question) What happens if my flight arrives late?
(Answer) Quite naturally Connect Cars monitors all flight arrival times. Regardless of late or even early arrival, your driver will be there!
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(Question) Is there an extra charge for waiting time?
(Answer) All of our quotes include up to 40 minutes waiting time. In respect of an Airport meeting calculated from actual flight landing time. After 40 minutes an excess charge of £15.00 per hour will be levied.
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(Question) How long will the Driver wait for me?
(Answer) In relation to an Airport meeting, once the allotted 40 minutes waiting time has expired, your Driver will make extensive enquiries at the Airport (with Customs; your Airline; Airport information's paging system) before referring back to our office where further inquiries will be made. Only then would the Driver be authorised to leave the terminal.
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(Question) How do I pay for my journey?
(Answer) Payment Conditions We guarantee no hidden charges. Payment can be made to the driver in either £ Sterling ~ $ Dollars or most other major currencies (gratuities optional). Cash payments direct to Driver no VAT charged. Just call or e-mail our office for further details. Phone + 44 (0) 1509 814053 Mobile 07941 985 293 E-mail alan@airport-taxis-leicester.co.uk
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(Question) Must all bookings be made in advance?
(Answer) It is advisable that bookings are made at least 48 hours before your journey. Although, (subject to availability), often last minute bookings can be accommodated. Do you have account facilities? Account facilities can be arranged. Just call or e-mail our office for further details. Phone + 44 (0) 1509 814053 Mobie 07941 985 293 E-mail alan@airport-taxis-leicester.co.uk OUR AIRPORT ~ DOCK "MEET & GREET" SERVICE Connect Cars offers an extremely professional Airport Service. We "Meet & Greet" our clients at a variety of Airport ~ Dock locations. You can rely on Connect Cars to always be there (no matter what…), using a distinctive, visible sign and smart, sensible Driver.
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